Prior to joining WACF, Jill had been the Director of the National Resource Center for Diligent Recruitment at AdoptUSKids and also served as the New Mexico Foster Care and Adoption Bureau chief. She has extensive experience with foster care and adoption, comprehensive diligent recruitment, collaboration, using implementation science to create and sustain system change, and implementing a customer service approach to child welfare.

She has expertise in engaging stakeholders to improve recruitment systems and in developing practice models to lead change within a child welfare system. Jill is a passionate leader of systems change to improve outcomes for children and families.

We are delighted to welcome Roxanna Cárdenas as the new Director for the Institute for Practice Improvement (IPI) - WACF's 501(c)(3). Roxanna is a seasoned business and leadership expert that brings with her a wealth of experience as the former Director of Digital Marketing for HNW Marketing, an award-winning Account Manager at KING 5/KONG TV and a Business Coach. These experiences have made her adept at prioritizing complex projects, leading sales and marketing training, and collaborating with multiple stakeholders towards aligned, actionable strategies. Being a Latinx raised in Seattle suburbs, she understands the challenges of flanking multiple cultures and the importance of BIPOC equity and representation. She holds a B.S in Psychology from Washington State University. 

Roxanna’s energy, leadership and business expertise will well-serve the IPI’s developmental needs as we seek sustainable funding solutions and leverage our assets to help member agencies better serve the changing needs of Washington’s foster children and families.